Last updated: 23 October 2026
This Privacy Policy explains how JSR E BIZ (Proprietor: Sriram V), operating as SavvyHub (“SavvyHub”, “we”, “us”, “our”), operating the website savvyhub.in, collects, uses, stores and protects your personal information. It is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, as it comes into force.
1. Information we collect
- Information you give us: name, email address, phone number, billing address (if required), and messages you send through our contact form or email.
- Order information: products purchased, order amount, date and payment status.
- Technical information: IP address, browser type, device information, pages visited and cookies, collected automatically.
We do not collect or store your card number, CVV, UPI PIN, or net-banking credentials. Payments are processed by our payment partner, Razorpay Software Private Limited, on its secure systems. Razorpay’s handling of your data is governed by its own privacy policy.
2. How we use your information
- To process your order and deliver course access and download links;
- To create and manage your account;
- To send order confirmations, receipts and important service messages;
- To provide customer support and respond to queries;
- To prevent fraud, enforce our Terms and comply with legal obligations;
- To improve our website and courses.
We send marketing emails only if you have opted in, and you can unsubscribe at any time using the link in the email.
3. Sharing of information
We do not sell your personal information. We share it only with: (a) our payment gateway (Razorpay) to process payments; (b) service providers that help us run the website, hosting, email delivery and analytics, under confidentiality obligations; and (c) government or law-enforcement authorities when required by law or legal process.
4. Cookies
We use cookies to keep you logged in, remember your cart and understand how the website is used. You can disable cookies in your browser settings, but some features such as checkout may not work properly.
5. Data retention
We keep personal information only as long as needed for the purposes described above, to meet legal, accounting and tax requirements, or to resolve disputes. Order records are typically retained for the period required under applicable law.
6. Security
We use reasonable technical and organisational measures, including HTTPS encryption, to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Your rights
You may request access to, correction of, or deletion of your personal information, or withdraw your consent, by writing to us at the contact details below. We will respond within a reasonable time and in line with applicable law. Some information may need to be retained where the law requires.
8. Children
Our website is intended for users aged 18 and above. Minors may use it only under the supervision and with the consent of a parent or legal guardian. We do not knowingly collect personal information from children without such consent.
9. Third-party links
Our website may link to third-party sites. We are not responsible for their privacy practices.
10. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
11. Grievance Officer and contact
In accordance with the Information Technology Act, 2000 and the rules made under it, the Grievance Officer for this website is:
Name: Sriram V
Business: JSR E BIZ (Proprietor: Sriram V), operating as SavvyHub
Address: Ground Floor, B4, Goodwin Foundation Hill View, Gandhi Road, PK Textiles & Gold Covering, Nedungundram, Chennai, Chengalpattu, Tamil Nadu 600048
Email: savvyhub.in@gmail.com
Phone / WhatsApp: +91 8667098419 (click to chat on WhatsApp)
Hours: Mon–Sat, 10 AM–6 PM IST